Need Help? Have a General Question? Get in Touch!
We’re here to help with any issues you may currently be having. Please don’t hesitate to reach out with questions, requests for quotes, or anything for that matter.
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Frequently Asked Questions
Is my computer too old?
While IT professionals usually replace business computers every 4-5 years, personal computers can go much longer with the right amount of care and upgrades.
Can you build a custom computer for me?
Yes, we offer custom computer building services for people close to Streamwood Illinois.
How long does it take?
Our turnaround varies from service to service. Custom computer building services with higher-end in-demand components can take longer than computers with components that are not in high demand. We’ll be happy to provide you with a timeline once you contact us and describe which services you need.
How can i pay?
We accept payments via Cash, Credit and PayPal.
Do you assist with data migrations?
Yes, we offer assistance with data migrations as both an independent standalone service and an included service when performing computer upgrades or repairs.
Do you offer a warranty?
In the case of hardware, we follow the manufacturer’s warranty and will contact the manufacturer on your behalf in the event of an issue. The warranty period for our upgrade and repair services is three month. The warranty period for custom build computers is 6 months and separate from the already included manufacturer’s warranty.
Do you retain or clone any data?
No, for the security and safety of our customers, we do not retain, clone, or do anything with our customer’s data outside of ensuring data remains accessible after our services have been rendered.
Can you assist me with my home network?
We can assist you with your home network. Please don’t hesitate to reach out and let us know what you require assistance with.
How much does it cost?
Due to a wide array of services and components, we do not publish any concrete pricing for our services. We’ll be happy to provide you with a quote once you contact us with your exact needs.
Refund Policy
We reserve the right to refuse refunds for any services rendered if we deem the request unreasonable or conducted in bad faith by the customer. We also cannot offer refunds for any components in the event the hardware cannot be returned to the manufacturer/seller.